The LCBO is dedicated to providing an accessible and inclusive experience for customers, staff and vendors when accessing LCBO services, information or facilities.

The LCBO is commitment to providing its goods and services in a way that respects the dignity and independence of persons with disabilities. This commitment to accessibility is legislated by the Accessibility for Ontarians with Disabilities Act (“AODA”), and further detailed in the requirements of the Integrated Accessibility Standards Regulation (“IASR”) under the AODA.  The LCBO’s Accessibility Standard also supports provisions under the Ontario Human Rights Code (the “Code”).

The LCBO will champion and drive accessibility within the organization to ensure the LCBO meets or exceeds compliance as legislated by the Accessibility for Ontarians with Disabilities Act (AODA).

Our commitment and strategy to prevent and remove barriers, and to address current requirements of the AODA, are provided as follows: