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LCBO STRIKE PREPAREDNESS

Free home delivery, limited retail operations, and continued wholesale service amongst measures in place during potential labour disruption 

June 27, 2024 – Toronto – Collective bargaining is currently underway between the LCBO and OPSEU, with the Union in a legal strike position as of 12:01 a.m. Friday, July 5. 

While LCBO’s focus remains on achieving a deal that is fair to bargaining unit employees and helps the LCBO continue to operate effectively and efficiently for Ontario in a new marketplace, OPSEU has clearly signalled its intent to strike. The LCBO has an obligation to be ready for any potential strike action and remains committed to providing the best service we can during this time. 

During an OPSEU strike, the LCBO would continue to operate our online retail services and offer limited in-store shopping.

LCBO would continue to receive and fulfill wholesale orders and beverage alcohol will remain available through the approximately 2,300 private retail points of sale across the province, including through LCBO Convenience Outlets, licensed grocery stores, The Beer Store, and winery, brewery, cidery, and distillery outlets, as well as at bars and restaurants. LCBO Specialty Services and Duty-Free will also remain operational. 

Shopping with LCBO in the event of a strike:

• To transition to an updated operations model, all LCBO retail locations will close for a period of 14 days.

• On Friday, July 19, after the 14 days, 30 LCBO retail stores will begin to open for in-store shopping and operate three days a week (Friday, Saturday, Sunday) with limited hours in effect. 

• LCBO.com and our mobile app will continue to accept orders for free home delivery anywhere in Ontario for the duration of a strike. 

• Recognizing the impact of a strike on distribution and operations, the LCBO will need to institute reasonable caps on products in store and online.

More information on the online and in-store shopping experience will be shared in the event of a strike. 

While LCBO would ensure continued customer service, it would not be business as usual. We thank our customers in advance for their patience and understanding over the coming weeks. 

Additional guidance for customers leading up to July 4 is available at LCBO.com.

We will continue to keep customers informed with the latest updates and any changes to LCBO services through our website and social media channels. For Information regarding the status of negotiations between LCBO and OPSEU, visit LCBOnegotiations.com. Our Customer Care team is here to help with any questions or concerns from retail and wholesale customers. 

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For more information:

LCBO Press Office
416-864-6700
pressoffice@lcbo.com
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