Annual Report 2020-2021

The LCBO is a customer-centric retailer, dedicated to innovation and excellence in bringing the best of local and the world to the people of Ontario while ensuring a sustainable future. Wellness is our number-one priority as we strive for excellence to continuously deliver engaging, responsible shopping experiences, including enhancing our customer experience and strengthening our digital, retail, and wholesale channels.

View the Online Annual Report (PDF)

HIGHLIGHTS

• Dividend of $2.39 billion to the Government of Ontario to support critical services like healthcare, education, and infrastructure
• Total number of active grocers selling beer, cider, and in some stores, wine, has hit its target of 450
• eCommerce sales soared in response to the demand for greater convenience and the COVID-19 pandemic
• Customer donations raised a record $13.6 million to support the health and wellbeing of Ontarians
• LCBO Convenience Outlet (LCO) Program stores increased by 30, now servicing 396 communities, and supporting small businesses across Ontario

Annual Financial Statements

• Financial Statements & Notes - For the Year Ended March 31, 2022 (PDF)