The LCBO takes its responsibility not to serve minors, intoxicated persons, or those buying for either party, seriously. Almost 14 million people were challenged 2017-18 and more than 255,000 people were refused service.
The responsible sale of alcohol is a public trust the LCBO has taken seriously since 1927. Preventing sales to anyone under Ontario’s legal drinking age of 19 and to intoxicated people will always be our priority focus as a responsible retailer.
If you don’t have a government-issued photo ID, the LCBO Bring Your ID (BYID) Card might be a great choice for you. Tamper-resistant, it is endorsed by the provincial government and proves that a customer is of legal drinking age.
All LCBO retail staff is fully trained in responsible service, and complete our training program Challenge & Refusal: It’s Not Personal. It’s the Law. It teaches staff through seminars, instructional workbooks and videos about judgment calls, alcohol issues, and a host of situations such as how to deal with customers who appear intoxicated or underage
Help your teenager make healthier and safer decisions with this free online and print resource, developed in partnership with Parent Action on Drugs (PAD). This toolkit helps parents or professionals working with teens to create meaningful dialog about alcohol and other common drugs into one practical guide.
Only customers who are 19 years of age and older can handle beverage alcohol products in our stores. We encourage anyone shopping with someone who is underage to use a basket, cart or to ask staff for assistance. Those 25 and under who are required to have their ID ready can prove their age in a variety of ways.
There is a variety of resources available for providing teenagers with alcohol-related information. The LCBO is very active in the community, working with expert organizations, schools and parents to prevent underage drinking and support teens to make informed, safe choices about alcohol.
Of the many partnerships the LCBO has with health and education experts, the 20 years of working with Mothers Against Drunk Driving (MADD Canada) have been some of the most impactful. The School Assembly Program continues to be effective informing students about the dangers of drinking and driving.
When it comes to alcohol and your health, and to supporting Ontarians to make informed drinking decisions, the LCBO works with expert organizations such as the Canadian Centre on Substance Abuse (CCSA) and the Centre for Addiction and Mental Health (CAMH) to help provide guidelines.
For over 10 years, LCBO has been assisting the Best Start Resource Centre to promote alcohol-free pregnancies in Ontario. This expert organization also provides information to help prevent fetal alcohol spectrum disorder (FASD), and to help guide choices for mothers who are breastfeeding.
In Ontario, it’s illegal to consume alcohol before the age of 19. It’s also illegal for anyone to supply alcohol to minors. When individuals selling or serving alcohol have reasonable grounds to believe someone is buying for a minor, the Liquor Licence Act gives them the right and responsibility to refuse the sale.
YOU MUST BE 19 YEARS OF AGE TO PURCHASE ALCOHOL. PLEASE NOTE THAT WE ONLY DELIVER IN ONTARIO / VOUS DEVEZ AVOIR AU MOINS 19 ANS POUR ACHETER DE L'ALCOOL. VEUILLEZ NOTER QUE NOUS NE LIVRONS PAS À L'EXTÉRIEUR DE L'ONTARIO.