The LCBO is a provincial government enterprise reporting to the Minister of Finance.
The LCBO is accountable to its stakeholders in a number of ways, including:
- its Annual Report, required to be tabled in the Provincial Legislature and available for all Ontarians to review, either in print or online, by clicking here.
- annual audits of LCBO financial statements by the Office of the Provincial Auditor, as well as internal value-for-money audits of specific LCBO programs, including store planning.
- public access to records under the Freedom of Information and Protection of Privacy Act.
- Board Members appointed by the Lieutenant-Governor, through Orders-in-Council, on the recommendation of the Premier and the Minister of Finance.
- various statutory reporting requirements under the Liquor Control Act to the Minister of Finance.
- compliance with Management Board's Agency Accountability Directives.
- compliance with the LCBO Code of Business Conduct. View PDF.
The LCBO corporate structure is comprised of:
- Office of the Chair
- Office of the President and Chief Executive Officer
- Chief Customer Office, including Retail Operations, Marketing and Customer Intelligence, Merchandising, e-Commerce and Customer Experience
- Supply Chain & Wholesale, including Logistics, Grocery Operations and Quality Assurance
- Finance and Administration
- Information Technology
- Human Resources
- Strategy, Innovation and Enterprise Analytics
- Legal Services, including Resource Protection, Freedom of Information and Privacy
- Communications, including French Language Services
- Corporate Affairs, including Policy and Corporate Social Responsibility
The LCBO has a Board of up to 11 members. They are appointed by the Lieutenant-Governor, through Orders-in-Council, on the recommendation of the Premier and the Minister of Finance. Members are appointed for a term of up to five years and terms can be renewed. There are regular monthly Board meetings.
The mandate of the Board is to supervise the business affairs of the LCBO. Among its most important responsibilities are:
- ensuring that the LCBO provides high-quality service to the public;
- developing and approving the strategic plan and monitoring management's success in meeting its business plans;
- approving annual financial plans;
- ensuring that the organization remains financially sound;
- assessing the management of business risks;
- submitting an annual financial plan to the Minister of Finance;
- ensuring the organization has communications programs to inform stakeholders of significant business developments;
- ensuring that the LCBO performs its regulatory role in a fair and impartial manner.
The Audit Committee assists the Board of Directors with oversight of the integrity of LCBO’s financial statements; the financial reporting process; the systems of internal control and risk management functions; and the performance of the Internal Audit Services Department’s functions.
The Governance Committee is responsible for recommending the LCBO's corporate governance policies and practices and ensuring that the LCBO adheres to sound corporate governance principles.
Human Resources and Compensation Committee
The Human Resources and Compensation Committee assists the Board of Directors with oversight and makes recommendations concerning human resources and compensation matters, including workplace health and safety, employment equity and talent management strategies and programs to ensure LCBO has the employee capabilities to achieve its goals. Link to: Executive compensation framework.
Health and Safety Committee
The Board approves an annual Health and Safety policy and ensures it is kept informed of health and safety issues through regular reports at Board meetings.
Store Planning and Development Committee
This is a management committee that reviews real estate and leasing decisions and makes recommendations to the Board.
Listing Appeals Committee
This is a management committee that reviews LCBO decisions refusing the purchase of a beverage alcohol product and also decisions to discontinue carrying such a product.
As of July 1, are :